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Return policy

We gladly accept returns and will issue you a full refund (excluding shipping costs) on items within 14 business days of delivery. Refunds will be issued directly to the payment method used for the purchase once the item/s have been received back with us. Email notification will be sent once your return has been processed, and you should allow 3-5 business days for your refund to be completed.

Incorrect Address

If you input your shipping address incorrectly and your package is returned to the sender (us), we will refund your order (excluding cost of shipping) once we receive the package.

Damaged Products

We offer refunds or replacements for damaged or missing items (at our fault) within 14 business days of delivery. items that were incorrect within 14 business days of delivery. We are not responsible for products damaged by the customer. Contact us and we will email you with further instruction on how to return your product.

Exchange Policy

We will pay postage for replacements/exchanges on items that were incorrect on our behalf within 14 business days of delivery. If your tracking shows «delivered» but you have not received your package, contact your local post office immediately and speak with your postmaster or the mail person who delivers your mail.

Stolen and Lost Package Policy

We are not responsible to replace lost or stolen packages once the post office has shown a delivery confirmation. Though these things do not happen often, if you are a victim of mail theft make sure to immediately file a theft claim with the Postal Service and provide them with the tracking confirmation we have provided.